Privacy Policy

Effective Date: October 15, 2026

At One Big Happy Photo (“we,” “us,” “our,” or “the Studio”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, disclose, and safeguard information when you visit our website, https://onebighappyphoto.com (the “Website”), inquire about our photography services, book a session, or otherwise interact with our business.

By using our Website, you acknowledge the data practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when contacting us, completing an inquiry form, scheduling a photography session, purchasing products, or communicating with the Studio.

This information may include:

Your name, email address, telephone number, and mailing address.
Names and ages of family members or individuals participating in photography sessions.
Expected due dates, newborn birth dates, and other information relevant to scheduling and preparing for sessions.
Photography preferences, session details, and special requests.
Billing information, payment records, and transaction details.
Photographs and other materials created or provided in connection with our photography services.
Communications, feedback, testimonials, and correspondence.

We may also automatically collect certain technical information when you visit our Website, including your IP address, browser type, device information, operating system, referring websites, pages visited, and general website usage information.

2. How We Use Your Information

We collect and process personal information for legitimate business purposes, including:

Responding to inquiries and communicating with prospective and existing clients.
Scheduling, preparing for, and conducting photography sessions.
Creating, editing, delivering, and fulfilling photography orders.
Processing payments, maintaining financial records, and administering transactions.
Providing customer service and addressing questions or concerns.
Sending appointment reminders, session preparation information, and important service updates.
Sending promotional communications where permitted by applicable law.
Maintaining, analyzing, and improving our Website and services.
Protecting our business, enforcing agreements, and complying with applicable legal obligations.

We use personal information only for purposes consistent with this Privacy Policy, applicable agreements, and applicable law.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

3. Photography Sessions and Client Images

As a professional photography studio specializing in newborn, baby, child, and family portraiture, One Big Happy Photo recognizes the importance of protecting the privacy of our clients and their children.

Photographs captured during a session may be stored, edited, backed up, and processed using professional photography software, storage systems, and gallery-delivery services.

We may retain photographs and associated client information for purposes of fulfilling orders, providing customer support, maintaining business records, and offering future print or product orders, subject to our retention practices and contractual obligations.

Public display and promotional use of client photographs are governed by the permissions and agreements established between the Studio and the client, including any applicable model release.

Photographs may be shared with professional printing laboratories, album manufacturers, gallery-hosting providers, or other service providers as reasonably necessary to fulfill purchased products and services.

We take reasonable precautions to protect client photographs against unauthorized access, disclosure, alteration, or loss.

4. Children’s Privacy

Protecting children’s privacy is particularly important to One Big Happy Photo.

Our Website and photography booking services are intended for parents, legal guardians, and other adults, and are not designed to solicit personal information directly from children under the age of 13.

Information concerning minors may be provided by a parent or legal guardian for the purpose of arranging and providing photography services.

We do not knowingly solicit personal information directly from children under 13 through our Website without any consent required by applicable law.

If you believe a child has submitted personal information directly to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

5. Cookies and Website Analytics

Our Website may use cookies and similar technologies to support website functionality, understand visitor activity, improve performance, and measure the effectiveness of our marketing efforts.

Cookies are small data files stored on your device when you visit a website.

Depending on the technologies enabled on our Website, cookies may be used to:

Remember website preferences.
Support essential website functions.
Analyze website traffic and visitor behavior.
Measure advertising and marketing performance.
Improve the overall browsing experience.

You may be able to manage or disable cookies through your browser settings or any cookie-preference controls provided on our Website.

Disabling certain cookies may affect website functionality.

Where required by applicable law, we will obtain consent before using nonessential cookies or similar tracking technologies.

6. Third-Party Service Providers

We may engage trusted third-party providers to assist with the operation of our Website and the delivery of photography services.

These providers may include:

Website hosting and maintenance providers.
Online scheduling and customer relationship management platforms.
Payment processing services.
Email communication and marketing platforms.
Online proofing and photography gallery providers.
Cloud storage and photo-editing services.
Professional photography printing laboratories and product manufacturers.
Website analytics and advertising providers.

These third parties may receive or process personal information to the extent reasonably necessary to perform their services or as otherwise disclosed in this Policy.

Their handling of information may also be governed by their respective privacy policies.

We do not authorize service providers acting on our behalf to use personal information for unrelated purposes.

7. Payment Information

When you purchase photography services, digital images, prints, albums, or other products, payments may be processed through third-party payment providers.

We do not ordinarily receive or store complete credit card numbers when transactions are handled by independent payment processors.

Payment providers maintain their own security practices and privacy policies. We encourage clients to review those policies when submitting payment information.

8. Email Communications and Marketing

We may use your contact information to send communications relating to inquiries, bookings, photography sessions, orders, and other business matters.

Where permitted by law, we may also send promotional communications regarding upcoming sessions, special events, seasonal photography offerings, and Studio announcements.

You may opt out of promotional emails at any time by using the unsubscribe instructions included in those messages or contacting us directly.

Opting out of marketing communications will not prevent us from sending necessary transactional or service-related messages.

9. SMS and Text Message Communications

By providing your mobile telephone number and expressly opting in to receive text messages from One Big Happy Photo, you consent to receive SMS communications from the Studio at the telephone number provided, including messages sent through an automated messaging system.

These communications may include photography session confirmations, appointment reminders, scheduling updates, session preparation information, gallery availability notifications, order updates, customer service communications, and, where separately authorized, promotional messages regarding photography services, seasonal sessions, and special offers.

Consent to receive text messages is not a condition of purchasing photography services or products.

Message frequency varies depending on your interactions with the Studio, scheduled photography sessions, and communication preferences. Standard message and data rates may apply according to your wireless carrier and service plan.

You may opt out of receiving text messages at any time by replying STOP to any message. Once your opt-out request has been processed, you will no longer receive messages from the applicable messaging program unless you choose to opt in again.

For assistance, reply HELP to any text message or contact One Big Happy Photo at 860-222-0876.

Wireless carriers are not responsible for delayed or undelivered messages.

We respect your privacy and do not sell or share mobile telephone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers solely as necessary to deliver and manage our text messaging communications, subject to appropriate privacy protections.

For additional information regarding how we collect, use, and protect your personal information, please review this Privacy Policy at https://onebighappyphoto.com/privacy-policy/.

10. Sharing and Disclosure of Information

We may disclose personal information under the following circumstances:

To service providers assisting with photography, website operations, payment processing, product fulfillment, or business administration.
When you have authorized or requested disclosure.
When reasonably necessary to fulfill our contractual obligations.
When required by law, legal process, court order, or governmental authority.
When necessary to protect the rights, property, safety, or security of our clients, our business, or others.
In connection with a legitimate business transfer, merger, acquisition, or sale, subject to applicable legal requirements.

We do not sell client contact lists or client photographs to data brokers.

Any use of website information for targeted advertising or other activities legally classified as a sale or sharing of personal information will be disclosed and handled in accordance with applicable law.

11. Data Security

We implement reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

These safeguards may include secure hosting, access controls, password protection, reputable third-party platforms, and appropriate data backup procedures.

However, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable laws, resolve disputes, enforce agreements, and maintain legitimate business records.

Retention periods may vary depending on the type of information, the services provided, and applicable contractual or legal obligations.

Photography files may be retained according to our Studio’s image storage and archival practices. Unless expressly provided in a separate written agreement, the Studio does not guarantee indefinite storage or future availability of photographs.

When personal information is no longer reasonably necessary, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

13. Your Privacy Rights and Choices

Depending on your place of residence and applicable privacy laws, you may have certain rights concerning your personal information, including the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.
Exercise additional privacy rights provided by applicable law.

These rights may be subject to exceptions, including legal recordkeeping requirements, contractual obligations, and other legitimate grounds for retaining information.

To submit a privacy-related request, please contact us using the information provided below.

We may request reasonable verification of your identity before responding to certain requests.

We will respond within the timeframes required by applicable law.

14. External Websites and Social Media

Our Website may contain links to third-party websites, social media platforms, or other online services.

One Big Happy Photo is not responsible for the privacy practices, content, or security of websites operated by independent third parties.

We encourage visitors to review the privacy policies of external websites before providing personal information.

15. International Website Visitors

Our Studio operates in the United States. If you access our Website from outside the United States, information you provide may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

Where applicable, we will handle such transfers in accordance with relevant data protection requirements.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable legal requirements.

Updates will be posted on this page with a revised effective date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

17. Contact Information

If you have questions about this Privacy Policy, the handling of your personal information, or wish to exercise an applicable privacy right, please contact:

One Big Happy Photo
Website: https://onebighappyphoto.com
Email: amber@onebighappyphoto.com
Business Location: Glastonbury, CT

We welcome the opportunity to address your privacy questions and concerns.